Booking term and conditions

Booking Terms & Conditions

These are the Terms and Conditions under which 7 Liveaboard cruise products are made available for sales. Once you make a payment towards your cruise, you become bound by these Booking Terms & Conditions, so it is important that you read them carefully.
Unless otherwise stated, the following are the definitions used in sales, reservation and travel for 7 Liveaboard, i.e. Black Pearl.

Enquiries/Inquiries can be accepted by verbal or written method of communications. However, Reservations/Bookings are given in writing only and the enquirer will receive an invoice requesting for payment to confirm the reservation/booking. Once full payment is received, a Confirmation of Service Exchange Voucher will be issued.

 

BOOKING/RESERVATION PAYMENTS

Unless otherwise stated in specific promotional sales literature, to confirm a reservation/booking, a minimum deposit of 15 % of the total cruise fare payable must be received by 7 Liveaboard within 14 days of the date of your booking confirmation issued by us. Additional 20% of the total cruise fare must be paid no later than 300 days (total of 35% is required if departure date is less than 300 days) and the remaining balance must be paid no later than 60 days before the departure date of your cruise. If a reservation/booking is made in 60 days or less to the departure date of your cruise, full payment of the cruise fare is required within 14 Days of the date of your invoice to confirm your reservation/booking.

All bank charges (commissions, telex fees, etc) including the beneficiary’s must be borne by you. 7 Liveaboard reserves the right to refuse any guest to be provided with the cruise service including embarking the vessel if the cruise fare is not fully paid.

7 Liveaboard reserves the right to assume a cancellation is made by you on your reservation if the above payment terms for the cruise fare are not fulfilled.

 

CANCELLATION AND AMENDMENT ANNOUNCEMENTS BY YOU

Amendments or cancellation of confirmation of 7 Liveaboard service exchange must be made in writing to avoid misinterpretation and misunderstanding. Any amendment, including transferring your cruise fare already paid to another person, request to your reservation is subject to acceptance and/or availability by 7 Liveaboard. If 7 Liveaboard is unable to accommodate your request, the standard cancellation charges below shall apply.

Unless otherwise stated in the sales literature, the following cancellation charges will be applied to each invoice.

 

Notice made days prior to embarkation/departure. Cancellation Fee
300 days or More 5% of total package fare or 0% if credited for rebooking to another date.
60 days to 299 days 30% of total package fare or 5% if credited for rebooking to another date.
59 days or less, including No Show 100% of total package fare.

 

Cancellation Fees for other additional facilities and/or services that are not part of the cruise fare are subject to the provider rendering those facilities and/or services and may be 100% non-refundable.

Any bank charges or third-party administration fees that may arise from any cancellation or amendment shall be borne by you.

 

CRUISE ITINERARIES

7 Liveaboard endeavours to provide the cruise as booked and paid for in accordance with our published schedules and itinerary. However, 7 Liveaboard reserves the right to make any alterations to any itinerary as deemed necessary. 7 Liveaboard also reserves the right to cancel the whole cruise itinerary or any part of the itinerary for any reason, including an insufficient number of participants, inclement weather, logistics, mechanical, safety considerations, etc.

 

CANCELLATION & AMENDMENTS ANNOUNCEMENTS by 7 Liveaboard.

7 Liveaboard and its associates act only as service providers for the transportation, accommodation, scuba diving activities, boating activities and other principal service. We accept no responsibilities for civil unrest, terrorism, strikes, illness, epidemics, accidents, injuries, damage, loss and theft, quarantine, customs regulations, changes in flight itinerary, delays, deportation or refusal of entry by immigration authorities and other circumstances beyond 7 Liveaboard’s control.

In case where an amendment is made by to overall cruise duration, the affected cruise guests will be offered a credit or refund of the cruise fare pro-rated by the number of days reduced from which the cruise itinerary was scheduled for.

In case where a cancellation of a cruise is made, 7 Liveaboard shall endeavour to provide suitable recourse which include, but not necessary limited to, participating on another available cruise offered by 7 Liveaboard, full refund of the cruise fare amount that is already to 7 Liveaboard (credit for future booking or cash) to the affected cruise guests’ consideration. If no recourse offered by 7 Liveaboard can be accepted by the affected cruise guests, 7 Liveaboard shall reserve the right to provide a full refund of the cruise fare amount that is already to 7 Liveaboard in cash and consider the refunded cruise booking as cancelled.

 

TRAVEL DOCUMENTS

You are to have a valid visa (if required) and international passport with a minimum of SIX months’ validity from the date of entry to every country which 7 Liveaboard operates in (which may be 2 or more countries in a single cruise itinerary) and to ensure that you have sufficient number of empty pages in your passport for immigration entry visa stamp. 7 Liveaboard will not be responsible for any inconveniences and incidentals caused by your failure to undertake this responsibility (including the verification of visa requirements). If any of 7 Liveaboard’ guests should be refused entry into the country of the Cruise Embarkation and Disembarkation port, for any reason whatsoever, 7 Liveaboard reserves the right to apply the “No-Show” cancellation policy and the affected guest(s) shall be responsible for all expenses that will be incurred due to such event, including returning home.

 

TRAVEL INSURANCE and DIVE INSURANCE

Travel Insurance is mandatory for all guests on board 7 Liveaboard’s Liveaboard. If you are undertaking skin and scuba diving activities, the insurance should provide coverage for scuba related injuries and international evacuations in addition to other standard travel insurance policy coverage. The insurance policy should cover international emergency evacuations, trip cancellations, baggage loss, hospitalisations, medical treatments including hyperbaric recompression, etc.

7 Liveaboard will not take any responsibility whatsoever for any expenses that may be incurred through lack of adequate or no insurance coverage undertaken by you.

 

DIVE CERTIFICATION PROOF 

All guests participating in recreational guided or unguided scuba activities must present their dive certification card and/or dive log book for verification. 7 Liveaboard reserves the right to reject any dive participation or suggest a refresher course if any scuba participant is unable to perform dive skills at level deemed safe to continue participation in normal diving activities.

7 Liveaboard reserves the right to reject any participation in scuba diving activities if dive certification proof is not presented upon request.

No refunds will be granted if any guest is rejected from participating for reasons beyond the control of 7 Liveaboard (ie. failure to provide proof of dive certification/qualification or health problems) from any activities that has been prepaid.

 

DISCHARGE OF LIABILITIES AND INDEMNIFICATION

7 Liveaboard and its associates act only as service providers for the transportation, accommodation, scuba diving activities, boating activities and other principal service. We accept no responsibilities for civil unrest, terrorism, strikes, illness, epidemics, accidents, injuries, damage, loss and theft, quarantine, customs regulations, changes in flight itinerary, delays, deportation or refusal of entry by immigration authorities and other circumstances beyond 7 Liveaboard’s control.

All guests participating in any form of scuba and skin diving activity (including boating, snorkelling) must sign and accept our Liability Waiver & Assumption of Risk form(s).

If neither party (7 Liveaboard, you, your client) will take any action, you agree that that the courts of the Republic of Palau shall have exclusive jurisdiction over any litigation arising from any action you bring against 7 Liveaboard; to submit to the personal jurisdiction of the courts of the Republic of Palau; and to waive any and all personal rights under the law of any jurisdiction to object on any basis (including, without limitation, inconvenience of forum) to jurisdiction or venue within the Republic of Palau for any litigation arising in connection with this Agreement.

 

GUEST ETIQUETTE AND CONSIDERATION

7 Liveaboard, its Captains, General Managers (Cruise Directors), or any other deputized figures of authority on board the vessels reserve the right, at their sole discretion, to disembark any guest (or confined in their cabin), in any port of call, for any reason, should they be considered a nuisance to or endanger the “quiet enjoyment” of guests on board or if they are found to be a nuisance, threat or danger to guests, staff or otherwise hinder the safe and secure operation of the vessel or any associated land programs. Any guest(s) disembarked from the vessels are solely responsible for any costs incurred with repatriation. The full cruise fare will be considered earned and retained and no refunds or reimbursements given.

Contact with us now

Our reservation team is here and ready to answer any questions you may have about the Black Pearl liveaboard experience. Regardless of whether you want to book directly or just have a few simple questions, send your enquiry to us and we’ll respond as soon as we can.